Privacy Policy

This Privacy Policy outlines how Direct Hearing Hub (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website Direct Hearing Hub.co.uk (the “Site”), use our services, or make a purchase.

By accessing or using our Site, you agree to the terms described in this Privacy Policy. Please read it carefully.

Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with the revised date.

What Personal Information We Collect
The personal information we collect depends on how you interact with us. It may include:

1. Information You Provide Directly
Contact Information: Name, email address, phone number.
Order Details: Billing and shipping addresses, payment confirmation.
Account Information: Username, password, and security details.
Customer Support: Information shared during communication with us.
2. Information Collected Automatically
Usage Data: Device information, browser details, IP address, and interaction with our Site.
Cookies: Information collected via cookies or similar technologies. See our Cookie Policy for more details.
3. Information from Third Parties
We may receive information from:

Service Providers: E.g., payment processors and shipping companies.
Analytics Providers: To improve user experience.
How We Use Your Information
We use your information for the following purposes:

To Provide Services: Process orders, manage accounts, arrange deliveries, and handle returns.
Marketing and Advertising: Send promotional communications and tailor your experience.
Fraud Prevention and Security: Detect and address fraudulent or malicious activity.
Customer Support and Improvement: Respond to queries and enhance our services.
Cookies and Tracking Technologies
We use cookies to improve your experience on our Site. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

How We Share Your Information
We may share your information with:

Service Providers: For payment processing, delivery, and support.
Marketing Partners: To deliver tailored advertisements and promotions.
Legal Authorities: If required by law or to protect our rights and services.
Your Rights
Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections to inaccuracies.
Request deletion of your data.
Opt-out of marketing communications.
To exercise your rights, please email us at info@Direct Hearing Hub.co.uk.

Security and Retention of Data
We implement measures to protect your personal information. However, no method of data transmission is completely secure. We retain data as necessary to provide services, comply with legal obligations, and resolve disputes.

International Data Transfers
Your data may be transferred to and processed in countries outside your location. We ensure such transfers comply with applicable data protection laws.

Children’s Privacy
Our services are not intended for children, and we do not knowingly collect data from individuals under the age of 16. If you believe we have collected such data, contact us to request its deletion.

Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their policies independently.

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